Case IQ will notify you by email and in your account inbox when something happens in your application. For example, you will be notified if your case is reassigned or colleagues are added to its investigative team. You can control which notifications you receive from Case IQ on your profile page.

To edit your notification preferences:

1. Navigate to your profile page by clicking the Profile () icon in the topbar, then selecting "Profile" in the dropdown menu.

2. Click the "Notifications" tab on your profile page. 

3. You will now see all the notification types Case IQ can send you.

• Check the box beside a notification type to receive it the next time that action occurs. For example, if you check "Email attached to case has been replied to", you will receive a notification the next time someone replies to an email that you sent from Case IQ.
• Uncheck the box to stop receiving this type of notification. 

Your preferences are automatically saved when you click a checkbox. You will not be able to toggle notifications that have been locked by your system administrator.