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Translate a Party

If your administrator has set up automatic translation (see Set Up Automatic Translation), Case IQ's Translation Copilot will automatically generate translations when a reporter submits a party in another language via your application's portal. You can check the translation status on the party's page. The Translation Copilot will translate party text fields into your application's default language.

A translated party, with a flag stating "Translation Complete".

If the Translation Copilot does not automatically translate a party, you can manually submit a party for translation using the following steps:

  1. On a party's page, click the page menu.
  2. Click the “Submit for translation” option in the page menu. 
  3. The Translation Copilot will work on generating translations for the party's text fields.

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Automatic Translation Fields Only

The Translation Copilot will only translate text fields that your administration has enabled for automatic translation.

If you need to check the original text entered by the reporter, click the “View original version” link in the top banner or the page menu on a translated party. You can switch back to the translated text using these links as well. Users cannot edit the original or translated text in automatic translation fields.

If your application has a two-way portal, external reporters can use the Translation Copilot too. If you add a party to the case and share it with the reporter, the party's automatic translation fields will be translated into the reporter's language, which will be available for the reporter when they log into your application's portal. You can check which fields will be translated for reporters by looking for the globe () and reporter () icons on parties.

A globe icon beside a party field.