Content Searchable Files
Case IQ can search for text in some files when you run a quick or advanced search (see Search in Case IQ for details on quick and advanced searches). Any text files (.docx, .pdf, or .txt) under 15 MB can be pulled in search results.
You can check if Case IQ can search through a file in the "Content Searchable" column on the Files grid. You will see a magnifying glass icon (
) in the file's row if it is content searchable. If you do not see the "Content Searchable" column in your application, you can add it to your view from the grid's Column Menu (
) (see Configure a Grid: Add or Remove a Column for more).
Content Searchable Up to 2 Years
Files will remain content searchable for two years. You will still be able to search for and access such files from their case or the Files grid, but their content will no longer be searchable.
